AM
A. Mokoena Super Admin

Dashboard

Residential property management for buildings, units and tenants.

Residential Revenue Overview

Rental income, arrears and building expenses.

IncomeExpense

Recent Maintenance Tasks

Plumbing inspection
Moon Bungalow • Unit 10-A
Processing
Lift maintenance
Sunnyside Heights • Block B
Waiting
Gate motor repair
Arcadia View • Main gate
Resolved

Expiring Leases

44Tenants
20<30 Days
1631-60 Days
8>60 Days
36

Residential Buildings

412Units
376Occupied
36Vacant

Last 30 Days Payments

R248,900Rent Received
R88,900Outstanding

Notifications

Rental reminders
Auto-send on the 25th
On
Outstanding rent reminders
Auto-send after due date
On
Community notices
Manual broadcast
Draft

Building Details

Residential buildings with units, tenants, staff and service records.

Tenants

Tenants are managed alone and matched directly to one building and one unit.

TenantBuildingUnitPhoneEmailRentLeaseStatus

Staff & Managers

Separate profiles for property managers, cleaners, security and maintenance staff.

NameRoleAssigned BuildingPhoneEmailAccessStatus

Profile

Full profile page with editable details.

Profile Summary

Active
10-AUnit
R6,800Monthly Rent
PaidAccount

Personal Details

Building & Unit Match

Rental Account

Live Statement

Opening Balance
R0.00
Rent - Current Month
R6,800.00
Payment Received
-R6,800.00
Current Balance
R0.00

Profile Logs

Compressed profile changes

Portal Access

Access Notes

Tenant
Can view statement, pay rent, lodge maintenance and chat.
Staff / Manager
Access depends on assigned role and building.

Applications

New residential tenant application process, screening and move-in approval.

Application Intake

Collect applicant details, ID, income proof, emergency contacts and preferred unit.

AdminApplicant

Screening Review

Track pending documents, approval notes, deposit status and lease generation.

AdminManager

Move-in Handover

Convert approved applicants into tenants and match them to building and unit.

AdminSecurity

Complaints & Compliments

Tenant and admin communication for complaints, compliments and follow-ups.

Received Complaints

5

Moon Bungalow

Unit 10-A • 26 Mar 2026
#R000007
Plumbing Severe

In-Process Complaint

3

Moon Bungalow

Unit 10-A • 26 Mar 2026
#R000009
Electricity Medium

Resolved Complaints

1

Star Corner

Unit 10-A • 24 Mar 2026
#R000010
Security compliment Low

Rejected Complaints

1

Maple Gardens

Unit 4-C • 24 Mar 2026
#R000011
Parking bay issue Rejected

Maintenance Tasks

Tenant lodging, admin approval, vendor assignment and ticket tracking.

Received Tasks

2

Plumbing Vendor

26 Mar 2026
#RCT709852
Plumbing | R500/hr
Unit 10-A • 04:00 PM to 06:00 PM

In-Process Tasks

3

Electrician Team

26 Mar 2026
#RCT709853
Meter room fault
Started • Awaiting parts

Resolved Tasks

3

Plumbing Vendor

24 Mar 2026
#RCT709854
Blocked drain fixed
Invoice ready for approval

Cancelled Tasks

1

Cleaning Team

23 Mar 2026
#RCT709855
Window cleaning
Cancelled by admin

Payments & Tenant Accounts

Manage rental payments, debit orders, outstanding reminders and live statements.

Rental Summary

R186kReceived
R42kOutstanding
18Debit orders
Naledi Maseko
Unit 10-A • Paid by EFT
Paid
Thabo Molefe
Unit 2-B • Reminder sent
Overdue

Live Statement Preview

Opening Balance
R0.00
Rent - May 2026
R6,800.00
Payment Received
-R6,800.00
Current Balance
R0.00

Parking Management

Bay allocation, visitor parking and security access control.

BayTenantBuildingVehicleReg NumberAccessStatus
P-104Naledi MasekoMoon BungalowToyota CorollaGP 23 ABBoom gateBasementActive
V-12VisitorShore HeightsVW PoloUnknown2 hour limitTemporary

Waste Management

Supplier collection schedules, skipped pickups and waste reports.

Supplier Schedule

Set collection days per building and assign waste suppliers.

Skipped Pickup

Security or admin can log missed collections with photo proof.

Waste Reports

Monthly building-level reports for service performance and compliance.

Cleaning

Cleaning schedules, staff allocation and cleaning logs.

Schedule Cleaning

Cleaning Logs

Reception cleaned
Zanele • Today 07:15
Done
Basement inspection
Security verified • Today 08:00
Review
Bin room cleaning
Scheduled 16:00
Pending

Conversations

Manager chat linked to complaints, tasks, payments and community notifications.

#R000007
Plumbing
Moon Bungalow
NM
Naledi Maseko (Tenant) 10:30 AM
Hi admin, the bathroom tap is leaking and water is running under the sink.
Thanks, we logged this as severe and assigned the plumbing vendor. You will receive an update shortly.
AM